Mailing Data Specialist
Summary:
Responsible custom address lists and mailings to provide for valuable data solutions for internal and external customers.
Essential Duties and Responsibilities:
- Works closely with other departments to design, formulate, and recommend address lists and/or reporting to support sales efforts.
- Establishes and maintains quality assurance processes to ensure the accuracy, completion, and delivery of quality data products and services in a timely manner.
- Responsibilities include data cleansing, offset matching and analyses to obtain optimal mail delivery and postal discounts.
- Manages vendor relationships, including but not limited to, address list partners, print vendors, Canada Post and the USPS.
- Manages tracking of departmental job queue within a proprietary job tracking system for accurate reporting and monthly billing.
- Develops and maintains departmental procedures/documentation and trains team and non-team staff as needed.
- Performs all other duties as assigned or directed.
Education/Experience:
- Minimum 2 years of experience working with Microsoft Access, Excel and database applications required.
- Knowledge of USPS mailing regulations and experience working with postal software a plus.
Requirements and Qualifications:
- Strong problem-solving skills, independent judgment and ability to work under self-direction.
- Detail oriented with a high degree of accuracy.
- Analytical ability
- Excellent communication (verbal and written); ability to interface with all levels of personnel and customers.
- Customer service skills preferably in a client consultation setting.
- Presentation skills
- Excellent organizational skills: ability to work with multiple priorities and close deadlines
- Working knowledge of MS Word and Outlook
- Advanced knowledge of MS Excel and Access (test administered)
- BCC or AccuZip software tools: 2 years (Preferred) (test administered)
- Data conversion concepts: 2 years (Preferred)
- Data processing programming: 1 years (Preferred)
- Gathering/analyzing/documenting data requirements: 2 years (Preferred)
- Postal pre-sort and data hygiene: 2 years (Preferred)
- Commercial print manufacturing: 1 year (Preferred)
- SQL or Database equivalent: 1 year (Preferred)